24/7 Help Center

How can we help you?

Have questions about booking tickets, managing event passes, or organizing an event? Reach out to our team below.

Send us a Message

Fill out the form below and our support team will respond within 24 hours.

Direct Contact

Response Time
Within 24 Hours (Mon – Sat)

Frequently Asked Questions

Where can I view my booked tickets? ▼

Sign in to your Participant Account and navigate to your Dashboard to view QR entry passes and invoice receipts.

How does entry verification work? ▼

Show your QR pass directly on your mobile device at the venue gate for instant check-in.

How do I request a refund?

Refund policies vary by event organizer. Submit a ticket above selecting "Payment & Refunds" with your Registration ID.